However, as we use Facebook more frequently, our emotions and sympathy towards others differ from how they normally are in face-to-face interaction. It was found that “88% of respondents in a study conducted by Joseph Grenny reported that people are less polite on social media than they would be in a face-to-face interaction. Facebook users give a nonverbal “thumbs down” through body language when our words create misunderstanding or offense” (Grenny 2013, 2). When Facebook is used more than face-to-face social interactions, it becomes more difficult to interpret what someone is saying by failing to read the body language or tone of voice used. When we use social media, we feel like we need to know everything that's going on with our friends on Facebook that we may not know so well. This leads to us being so inundated with Facebook that it prevents us from focusing on our relationships, skills, education, etc. in real life. People experience fear of missing out if we look at a friend's profile picture or posts and see photos. about something like a holiday they went on and we didn't, or an event that person went to and we weren't invited are examples of how self-esteem can be lowered, which can cause social anxiety. “Social anxiety is considered a specific type of anxiety disorder and is characterized by fear or apprehension about social behaviors such as eating in public, meeting strangers, and many other public actions” (Lee & Davidson 2014, 2). This quote above states that when people consistently use Facebook, their chances of becoming addicted increase. The concern about being a heavy Facebook user is that we can make ourselves understood by our social environment, that is, basic social skills such as