The New Luxury in Canada Having a sister who married a Canadian, I can tell you that the standard of living there is good. Canadians, benefiting from their strong economy, can afford to purchase premium products and services – the “new luxury”. To meet the needs of these consumers, new luxury marketing strategies must innovatively incorporate three levels of a benefit scale: 1) superior quality, 2) functional performance and 3) an emotional benefit that affects and engages the consumer. This global, consumer-driven economy – the “trading up” phenomenon – was created and is driven by the following social and economic demand factors. Consumer Income: What Consumers CAN Buy: The increase in discretionary income has influenced what consumers can buy. Increase in the number of women working outside the home increases total household income An increase in the number of wealthy families. A growing number of childless married couples, single working women, and empty-nesters Boomers who are willing and able to spend Consumer Taste: What Consumers WANT to Buy: Consumer tastes are shaped by their knowledge, culture, and personality . Consumers are more educated, informed, and discerning about the items they purchase Consumers are sophisticated; they enjoy unconventional and conversation-seeking experiences and have the expectation that the things they want are available to them. Household structures have changed such that convenience items, even if at a premium price, are desired/ needed to allow for valuable family time Women have become more influential as primary purchasing decision makers. Consumer needs for status, class, exclusivity demand premium products and services Consumers want to spend time and money on things that are meaningful to them such as personal relationships, self-improvement, adventure vacations and their individual styles. Globalization of business and commerce has expanded the volume and variety of premium products giving consumers more choices and has refined their taste for foreign imports. Competitor Product and Price: Companies need to know their business climate – be aware of what the competition is doing and maintain a competitive advantage by thinking outside the box. I consume customer motivation and behavior in providing real value to the 4 Ps of marketing. Price: continuous demand for low-cost alternatives; “Trading down” allows more of the consumer's income to be used for “trading up” Because premium products and services are accessible to the middle market consumer, they can also be sold in much higher volumes than high-cost super-premium products. price, and therefore have greater potential for continued growth.
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