Gap Analysis: Global Communications The purpose of this gap analysis is to take the current situation in Global Communications and outline problems and opportunities, identify stakeholders and the role they play in decisions that global communications are taking. do to outsource jobs and discuss the end goals the company needs to achieve to be successful and analyze what they have accomplished and what it will take to achieve. Global Communications is a successful telecommunications company that recognizes the benefits of global competition and, through recent decisions, has forged a plan that could launch it to a successful place in the world of global telecommunications. Situation analysis Identification of problems and opportunities According to the introduction in Global Communications Scenario: Global Communications shares are selling for $11 per share, $17 less than three years ago, when they sold for $28 per share, with a depreciation of more than 50%. Due to the enormous growth in all sectors, especially in telecommunications, too much competition has been created. As a result, Global Communications decided to work to create more solutions for small businesses and consumers, while attacking competition from local phone and cable providers offering similar services by forming an alliance with a satellite company to allow consumers to access to broadband Internet anywhere, anytime. The scenario also detailed how the leadership team plans to make Global Communications a truly global company by marketing GC internationally. One issue raised is the share price. One of the causes of depreciation is certainly excessive competition. An opportunity for Global Communications is to examine the current consumer situation, identify future needs and create solutions based on those needs. By recognizing cable and phone companies that offer cable, phone and Internet packages and creating similar but better packages, GC is able to better compete and can also expand resources by becoming a satellite provider ally for broadband wireless Internet. In meeting consumer needs, GC will be a market leader, acquiring new customers and retaining established ones, driving up the share price. An internal problem is the lack of communication within Global Communications. The management team gave notice of the decision to make drastic changes to the GC at the union liaison, but did not take adequate steps to ensure that the union side or the employees were heard when considerations for this decision were made.