It can be quite difficult to spot the difference between the original model and the clone, but upon close inspection the S3 clone reveals its inferior design. The 1GHz single core MediaTek MT6575 processor of the S3 clone (same chip as the Lenovo P700) is a far cry from that of the legitimate SGS3's quad-core processor, while we can say that it works quite well based on the video. The SGS3 clone phone also has 512 MB of RAM along with the single core processor. There are many ways to demonstrate the popularity of a product; the most popular ones are looking at the total unit sold and when Chinese manufacturers released a knock-off version of it and apparently IPhones have always been the favorite target for clone phone manufacturers but as a result of the global success Samsung has With their flagship phones, even clone manufacturers are experiencing the disadvantages of being well known (Belic, 2012). In Davao City, Samsung listens carefully to the voice of customers and provides various technical and quality supports such as attitudinal support, quality improvement, problems and requirements with the new Back to Basic quality concept in mind. Samsung aims to satisfy the customer by providing the best quality and best services. Samsung will do its best to provide the highest quality customer service for customer satisfaction (Samsung,