Information SystemsAccording to Valacich & Schneider (2010), an information system is a computer-based information system that is a combination of hardware, software, and telecommunications networks that people build and use to collect, create and distribute useful data. Characteristics of Successful IS Information systems must have certain characteristics to be considered successful. According to Petter, DeLone, and McLean (2008), the D&M IS success model can be used as a guideline. This model identifies six dimensions that can be used to measure IS success, including: • System quality: These are the desirable characteristics of an information system, which include ease of use, system flexibility, system reliability, ease of learning and one that has quick response times. • Information quality: refers to the desired outputs of the system, including management reports and web pages. These should have attributes such as relevant, accurate, concise, complete, timely, up-to-date and usable. • Quality of Service – refers to the quality of support system users receive from the IS department and IT support team. Key attributes include responsiveness, accuracy, reliability, technical expertise and understanding of staff. • System Utilization: This is the level and manner in which staff and customers will take advantage of the system's capabilities. This includes the amount of use of the system, the regularity of use, the purpose for which it is used, the suitability for use, the extent and purpose of the use of the system. • User satisfaction – refers to user satisfaction with reports, websites and support services.• Net benefits – refers to the contribution the IS makes...... half of the document ......) . 10 reasons for IT failure. Retrieved April 27, 2014, from http://www.zdnet.com/blog/projectfailures/10-reasons-for-it-failure/730Petter, S., DeLone, W., & McLean, E. (2008). Measuring the success of information systems: models, dimensions, measures and interrelationships. European Journal of Information Systems, 236-263. Retrieved April 26, 2014, from http://www.pchocolaad.com/research/0000%20-%20%20Measuring%20information%20systems%20success%20models,%20dimensions%20measures%20and%20interrelationships.pdfRADA. (n.d.). Information system on agricultural businesses. Retrieved April 26, 2014, from http://www.abisjamaica.com.jm/#SRC. (n.d.). Caribbean Energy Information System. Retrieved April 26, 2014, from http://www.ceis-caribenergy.org/about/Valacich, J., & Schneider, C. (2010). Managing information systems today in the digital world (4th ed.). New Jersey: Prentice Hall.