Therefore, organizations will greatly benefit from using the team concept for greater quality and efficiency. A team is defined as “…a small number of people who have complementary skills and who are committed to a common purpose, a set of performance goals, and an approach to holding each other accountable” (Satterlee, 2013.p81). The team must also have guidelines and controls to ensure results are achieved. In the article, The Control Function of Management stated: “A good management control system stimulates action by identifying significant variations from the original plan and highlighting them to the people who can put things right” (Merchant, 1982.p43 ). This control is only used when a team veers off course or consistently underperforms