The Consumer and Industrial Products, Inc. is a company headquartered in the United States, which also operates internationally with facilities in Europe, Asia and South America. They are a manufacturing company that produces products well known to individuals and industries. This company is having many problems with its internal payment control system (PAS) and how it would purchase goods; receive goods and pay for them. They have to deal with the redundancy and lack of productivity of their system. They were finding ways to reduce costs and eliminate steps in how these processes were accomplished. They decided they needed to change their system and how they did things in their business. There are some people, their roles and departments who will be closely involved in the process of this project. Some of these important roles will come from Director of Disbursements Ted Anderson, User Project Manager Peter Shaw and Project Director Linda Watkins for the Payable Audit System (PAS). Furthermore, the IS steering group and management department will also have some important roles in the project. Finally, there will be several major issues with the development of the project and how a person will approach these issues. There are several important people involved in this project and they will help with the necessary changes needed for the Payment Control System (PAS). . Each person has a very detailed job description and skills that would be used to make changes to the system. First, Ted Anderson, the director of payments, began to notice that their current system needed a lot of work. He knew other ways to increase the productivity of the system and would help in the plan to transform these changes. First, he changed the mindset on how the system would work and organized a difficult 9-month training course designed for employees. With its role in this project the company will make several fundamental changes, to pay invoices within their tolerance. By maintaining all historical transactions, they would take a quality control approach. Also eliminating all their paper files, they would develop a document control system (DCS), where they would scan all their documents into their computer system..