Topic > the evaluation criteria used are behavior, performance standards, skills and competences (Mayhew, 2010). Skill and competence refer to the solid technical knowledge that an employee applies in carrying out tasks. The ability to carry out the tasks for which one was hired and to achieve the organizational objectives set for him is fundamental in performance evaluation. Performance standards refer to what an employee must do to meet manager expectations and normally include how proactive an employee is in managing his or her job (Mayhew, 2010). An employee's behavior is crucial because...... middle of paper ......the use of external mechanisms on specific roles performed by different employees. External evaluators minimize the impact of bias; promote rigorous professionalism and the promotion of evaluation by members of a similar profession, as well as the promotion of employee confidence in the intentions of the organization. Anonymous works cited. (2009). Bias in performance evaluation. Retrieved May 30, 2012, from Management Study Guide: http://managementstudyguide.com/performance-appraisal-bias.htmKelchner, L., & Media, D. (2011). Three common performance appraisal methods. Retrieved May 30, 2012, from Small Business: http://smallbusiness.chron.com/tre-common-performance-evaluation-methods-23608.htmlMayhew, R. (2010). Work performance evaluation criteria. Retrieved May 30, 2012, from e-How Money: http://www.ehow.com/info_8083608_job-performance-evaluation-criteria.html