You need to have participatory behaviors that include eye contact, attentive listening, body posture, general empathy and warmth. To be a successful counselor when using the ABC model, it is important to know cultural sensitivity (Kanel, 2007). According to Kanel, crisis workers need to remember that the caring behavior of different cultural and ethnic groups can vary in style and as a clinician you may need to adapt when working with certain cultures (Kanel, 2007). Another important skill a doctor must possess is the ability to ask questions correctly without seeming judgmental. Very often in this model it is important to use open-ended questions to obtain more information about the triggering event. Questions that start with “what” or “how” are more effective in this case. The ability to paraphrase is also important, i.e. the doctor's ability to restate what he thought he heard in his own words or to clarify what was said in an interrogative manner. When this is done correctly, the client knows that the counselor is listening to them and this helps build a good relationship. Feeling reflection is another technique to let the client know that the counselor is listening, as is summarizing (Kanel,