The Post-Industrial Era refers to a period of change in which a society advances from a manufacturing base to a society dependent on knowledge, services, and research. What emerges from the remains of industrial society is a society based on services, contracts, precariousness, segmentation, insecurity, etc. The perspectives of this globalized and post-industrial society are divided. People are wondering who will benefit from this new era of globalization. Some see the postindustrial era as one that provides opportunities for educated, creative, young professionals, while others see it as one that involves less security, job deskilling, and high levels of inequality (Krahn, Lowe, Hughes, 2008). . If one of the major consequences of postindustrialism is an ever-widening gap between the haves and the have-nots, then who are those who make up these two distinct groups? The reorganization of work in the 21st century marks a shift from manufacturing to services. In 2004, 74% of employed Canadians held jobs in the service sector, 21% in the secondary sector and 5% in primary industries (Krahn, Lowe, Hughes, 2008; Bowlby 2000). We can divide these service jobs into two distinct groups, higher-level jobs and lower-level jobs. Higher level jobs are referred to as “good” jobs while lower level jobs may be considered “bad” jobs. Dominating the lower level are women, young people, immigrants and those with less than a high school diploma. Jobs at this level include retail, hospitality, customer service jobs such as call centers and help desks, cleaning jobs, etc. Many of these jobs are part-time, temporary or contractual, thus preventing workers from getting the same benefits as many others. ..... halfway through the paper ...... the potential for a highly fragmented and highly unequal labor market or one that embraces the changes listed above and works towards better unity between workers, unions and government. Works Cited Krahn, Lowe , Hughes (2008) Canadian Work, Industry and Society. (5th ed.) Toronto, ON: Nelson Education Ltd.Athabasca University (2010) Sociology 321 Reading File. Athabasca, AB: Athabasca UniversityCritoph, U (2010) Sociology Study Guide 321. (Revised edition). Athabasca, AB: Athabasca UniversityKrahn, H (1991) Nonstandard employment arrangements. (Vol. 3, No. 4) Statistics Canada, Catalog 75-001E) Lowe, G. (1998) The future of work: implications for unions. (Vol.53, No.2) Montreal, Quebec. Retrieved May 2012 from http://id.erudit.org/iderudit/005291arBetcherman, G.; Lowe, G. (1997) The future of work in Canada: a synthesis report. Ottawa ON: CPRN Inc.
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