Topic > Eight Dimensions of Product Quality: David Gavin

Most US manufacturing industries generally used David Gavin's eight dimensions of product quality which are self-contained and distinct, where the product gets a higher rank or lowest in the market. The two important and fundamental characteristics for product measurement are reliability and durability. Reliability is defined as “the extent of unexpected interruptions during customer use,” which typically results from unexpected failures. In the production phase, manufacturing industries use reliability testing which maximizes the opportunities of observing an unexpected failure. Durability is "the ability of products to last a long time without significant deterioration", i.e. the ability to maintain the functionality of a structure for a specified time with the required safety that corresponds to the characteristics and functionality. Product durability is one of the difficult sustainability issues for most designers, developers or builders, because there are no standard or widely accepted methodologies for evaluating product durability. Around the world, many products such as household appliances, furniture, clothing, footwear and car parts are thrown away every year, and many of them are thrown away prematurely, obsolete or technologically obsolete, unrepairable or not updatable; therefore durability concepts have increasingly been regarded as a disposal in production. Reliability and durability are based on internal qualification tests, because both are calculated from basic principles, as well as mathematical models, which bring similar test results for both (durability and reliability); so it's hard... middle of the paper... things are woven into custom clothes. Consumers are classified into market segments of individuals who share common patterns of criteria in purchasing their clothing. Users of customized clothing constitute one such, although not homogeneous, market segment that shares a common interest in quality. Custom apparel manufacturers have different working practices, but all of their businesses depend on how well they meet the needs and wants of their customers and how they meet each other's conceptions of quality. Customized clothes are usually not recognized by the brand, nor can they be viewed in stores. Other forms of information are used to predict quality. A customer not only buys clothing as a final product, but also connects his interaction with the manufacturer, product information and trust of the supplier into the purchasing process which is also a question of quality.