Overall Summary ReportIntroductionThe following information will provide a brief overview of the company and will help identify and address a business systems solution for Kudler Fine Foods. A description and analysis of current business needs and proposed solutions will be covered to include benefits to the overall business process and customer service. Company OverviewKudler Fine Foods, located in the San Diego area, is a specialty food store offering upscale gourmet food and wine to local connoisseurs of fine dining. Kudler Fine Foods was founded on June 18, 1998 by former vice president of marketing for a large defense company Kathy Kudler. Using the skills he gained from his marketing background, he has allowed the company to thrive and has seen impressive growth due to its growing popularity. As a result, Kathy Kudler expanded her business based in the affluent neighborhood of La Jolla, which is Spanish for "The Jewel" according to La Jolla.com, to include a new store located in Del Mar that opened in 2000. just three years later, in 2003, a third store opened in Encinitas. (University of Phoenix Kudler Overview, 2014). Current Business Need Due to Kudler Fine Foods' expanding customer base, a need to improve or upgrade current network capabilities and business systems has been identified. “Recent economic conditions and business success appear to indicate that the company will add several new locations over the next two years” (University of Phoenix Kudler Overview, 2014). The location additions are huge steps for Kudler, so a new and improved system should be implemented. One update that should happen is combining organizational units and groups to log in… halfway through the document… MIS will assist management with reporting. It will allow the generation of detailed reports that can be used to calculate sales and determine what should be purchased for inventory. DSS is used to create scenarios to examine the possibilities in a given situation. “Knowledge management is the process of acquiring, distributing, and effectively using knowledge” (Koenig, 2012). This improves the way management uses knowledge and makes decisions. A TPS is effective in tracking sales and returns in the daily business transaction process. An ERP is used to track the remaining business processes of Kudler Fine Foods. Conclusion The proposed systems will provide Kudler's food business with control over multiple remote locations, adaptability for future growth, and access to integrated information, which will improve overall efficiency, as well as foster a collaborative environment.
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